Politique de confidentialité

Depending on how you use HooYia, we may collect information such as:

• Name and contact information
• Account information
• Transaction and payment-related information
• Information you provide when contacting customer support
• Information about how you use our website and services
• Device, browser, and technical information
• Other information necessary to provide and improve our services

We only seek to collect information that is reasonably necessary for legitimate business purposes.

We may use collected information to:

• Provide and operate our services
• Process transactions and payments
• Manage customer accounts
• Respond to questions and support requests
• Improve our products, services, and website
• Detect and prevent fraud, abuse, or unauthorized activity
• Maintain the security and reliability of our systems
• Communicate important service-related information
• Comply with applicable legal obligations

Payments may be processed through third-party payment providers.

Where payment information is handled by a payment provider, that provider may process the information according to its own privacy policy and security practices.

HooYia will not intentionally collect or store sensitive payment credentials such as card PINs or passwords unless necessary and appropriately secured as part of the applicable service.

HooYia does not sell your personal information.

We may share information with trusted service providers when necessary to operate our services, process payments, provide technical infrastructure, maintain security, or perform other legitimate business functions.

We may also disclose information when required by law or when reasonably necessary to protect our users, services, or legal rights.

HooYia takes reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Our website may use cookies or similar technologies to improve functionality, understand website usage, remember preferences, and improve the user experience.

Where appropriate, users may be able to control certain cookie settings through their browser.

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing fraud, and meeting legal or business requirements.

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain information we hold about you
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Object to or restrict certain forms of processing
• Withdraw consent where processing is based on consent

Requests can be made through HooYia's available contact channels.

HooYia may use third-party services for functions such as payment processing, hosting, analytics, communications, security, or other operational purposes.

These providers may process information according to their own terms and privacy policies.

HooYia's services are not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

We may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised effective date.

If you have questions about this Privacy Policy or how HooYia handles your information, please contact us through the contact information available on the website.